Help & guides

Setting up takes about 5 minutes. Here's what happens:

1. Sign up with your email at buuked.me/signup
2. Add your details including your business name, first name, bio, and profile photo
3. Add your services with prices and durations
4. Choose a theme and pick a plan (Free or Pro)
5. Publish and your page goes live

After publishing, your dashboard will show a checklist of things to complete before sharing your link, like setting your availability, policies, and payment terms.

Clients can only book slots you've added. Go to Availability in your dashboard.

1. Tap a date on the calendar and add your working hours (e.g. 9:00 AM to 5:00 PM)
2. Or use Set weekly hours to add the same hours across multiple weeks at once
3. Set your time between clients at the top of the page. This is the time after each appointment for tidying up, a break or travel

Go to Services in your dashboard and tap Add service.

1. Enter the service name, price, and duration
2. Choose a category to group similar services (e.g. "Nails", "Hair", "Portraits"). Clients can filter by category on your page
3. Add add-ons so clients can customise their booking with extras (e.g. "Nail art +£10", "Extra photos +£25")
4. Set a different time between clients if this service needs more or less time after it

Go to Settings > Booking rules in your dashboard.

1. Minimum notice sets how far in advance clients must book (e.g. 2 hours, 24 hours)
2. Cancellation window is how late they can cancel without penalty
3. Write your cancellation policy, lateness policy, and house rules in your own words

For deposits, go to Services and toggle on the Deposits switch. You can set a fixed amount, a percentage, or require full payment upfront for each service.

Go to Settings > Page design in your dashboard.

1. Pick a theme from 3 free themes (Classic, Noir, Fresh) or 12 with Pro
2. Choose your page layout (Banner or Card)
3. Upload a cover photo for the hero banner at the top of your page
4. Use Section order to drag and rearrange your page sections (Services, Portfolio, Reviews, Policies, Contact)

Go to Payments in your dashboard.

1. Choose where your business is based: United Kingdom for deposits in £, or United States for deposits in $
2. Tap Connect with Stripe. Setup takes about 5 minutes, and Stripe will ask for your ID and bank details
3. Go to Services, turn on the Deposits switch, and set a fixed amount, a percentage or full payment for each service
4. Under Other ways to get paid, add your bank details, PayPal, Cash App, Venmo, Zelle or Revolut, then tap Save payment methods

Your link lives on your dashboard, in the Your page link card.

1. Tap Copy link and paste it into your Instagram bio, WhatsApp status or TikTok
2. Tap QR to see your QR code, then download it to print on business cards or flyers
3. Tap Preview to see your page the way clients see it

On Pro, you can have a link like yourname.buuked.me.

1. Go to Settings > Profile
2. Under Your page link, type the name you want in Custom subdomain
3. Check it says it's available, then tap Save changes

Your buuked.me/yourname link keeps working too, so old links and QR codes still work.

When a client visits your Buuked page:

1. They browse your services and pick one (or more)
2. They choose a date and time from your available slots
3. They enter their name, email, and phone number
4. They confirm the booking

Both you and the client get a confirmation email. On Pro, the client also gets an appointment reminder by email the evening before. After the appointment, they can be asked to leave a review (Pro feature).

Clients receive an email with their booking confirmation that includes a link to manage their booking. From there they can:

• Cancel the booking (subject to your cancellation policy)
• Reschedule to a different date or time within your available slots, if you've turned on Allow clients to reschedule in Settings > Booking rules (Pro)

You'll get an email notification whenever a client reschedules or cancels.

Reviews are a Pro feature. When you mark a booking as complete in your dashboard, the client automatically receives an email asking them to leave a review.

Only clients who have actually booked with you can leave a review. Reviews show on your public page and help build trust with new clients.

To turn on reviews, go to Settings > Page design and toggle Reviews on.

Go to Clients in your dashboard. Everyone who books through your page is added automatically.

1. Tap Add a client to add someone by hand, with their phone, email and notes
2. Or tap Import clients and choose a CSV or Excel file of your clients, for example one downloaded from Fresha, Booksy or Square
3. Check the columns Buuked matched, then tap Import. Anyone already on your list is skipped

Importing doesn't send your clients anything. How to get your client list from your old app

Go to Settings > Profile to update your business name, bio, avatar, location, address, and social links.

You can also change your username here. Note: this changes your buuked.me link, so any old links or QR codes will stop working. A branded link (yourname.buuked.me) on Pro isn't affected.

Going away? Holiday mode pauses new bookings while you're away.

1. Go to Settings > Page design
2. Turn on Holiday mode and add the dates you're away
3. Your page shows an away message, and new bookings pause until you switch it off

Go to Earnings in your dashboard to see what you've made.

• See what you've earned in the last 30 days, your completed bookings, your average per booking, and what's coming up
• Mark past bookings as Completed or No show so your earnings stay accurate
• On Pro, Analytics shows how many people visit your page and where they come from, like Instagram or TikTok

Go to Subscription in your dashboard menu.

1. Choose Monthly or Yearly (yearly saves you 10%)
2. Tap Subscribe to Pro and pay securely with Stripe
3. Pro switches on as soon as your payment goes through

Pro costs £7.99/month (or $9.99/month outside the UK) and includes:

• All 12 themes (including dark themes)
• Unlimited bookings (no 3/month cap)
• Unlimited portfolio photos
• Client reviews on your page
• Client rescheduling (clients can change their booking time)
• Holiday mode
• A branded link like yourname.buuked.me
• No Buuked branding
• Priority support

Cancel anytime. No contracts.

Free gives you everything you need to get started: your own booking page, 3 themes, unlimited services with add-ons, up to 6 portfolio photos, and 3 bookings per month.

Pro (£7.99/mo) removes all limits and adds features that help you grow: unlimited bookings, all themes, verified reviews, client rescheduling, holiday mode, a branded link, no branding, and priority support.

Many freelancers start on Free and upgrade once bookings pick up.

See full pricing comparison →